Before you enter

You must be at least 21 years old to enter this site. All Century Labs compounds are sold strictly for laboratory and research use only — they are not for human or animal consumption, diagnosis, treatment, or any therapeutic use. By entering, you confirm you are 21 or older and agree to our Terms & Conditions and Privacy Policy.

For research use only · Not for human consumption

Shipping, Refunds & Returns

Return Policy

We do not accept returns of products due to possible degradation and the nature of our industry. We will accept limited returns only if we accidentally ship wrong or additional items. In such cases, we will do our best to remedy the situation.

Refund Policy

Century Labs maintains a strict all-sales-are-final policy, with limited exceptions granted at our sole discretion.

Refund Methods

When refunds are authorized, they will be issued exclusively as store credit, rebates, discount codes, or other comparable remedies.

Restocking Fee

Authorized refunds are subject to a 15% restocking fee, which will be deducted from the store credit amount. In cases where we determine the issue originated from our error, we may waive this fee or provide additional compensation.

Payment Restrictions

No refunds will be issued in cash, fiat currency, or cryptocurrency under any circumstances.

Chargeback Dispute Policy

Century Labs maintains comprehensive documentation for all transactions to protect against fraudulent chargeback claims.

Documentation and Evidence

All orders are photographed and documented at the time of fulfillment. In the event of a chargeback dispute, we will provide the following evidence to the financial institution:

Complete order summary and transaction details
All customer correspondence
Photographic evidence of order preparation and packaging
Complete tracking and delivery history

Dispute Resolution Process

Should we receive an unfavorable ruling despite providing comprehensive evidence, we will pursue formal legal correspondence, referral to a licensed collection agency, reporting to appropriate credit agencies as permitted by law, and — for fraudulent chargebacks exceeding $1,000 — a criminal complaint with law enforcement authorities in your jurisdiction.

Shipping Policy

Shipping Hours

Orders placed before 12:00 PM EST typically ship the same day (about 90% of the time). Orders placed after 12:00 PM EST will ship the following business day. Our shipping hours are Monday–Friday, 9:00 AM to 5:00 PM EST. We do not ship on Saturdays, Sundays, or federal holidays.

Processing and Shipping Times

Processing typically takes 1–3 business days depending on payment method; large or special orders may require an additional 1–3 business days. Standard shipping: 3–6 business days. Express: 2–4 business days. Free shipping: 2–4 business days. High-volume periods may extend delivery to 5–10 business days. All timeframes are estimates and may vary due to weather, holidays, order volume, or courier delays beyond our control.